Terms and Conditions
Terms and conditions:
Dr. Gas is a specialty manufacturer. Most items are made after receipt of order according to the order specifications. Very little inventory is made in advance due to the variety of options and configurations available. Such options include, but are not limited to: inlet/outlet diameter, x-pipe inlet/outlet width spacing, paint color, trim angles, quantities, etc. As a result, shipping may not occur immediately on the day of order. Some items may have a lead time of between 2 and 5 business days. In special cases, lead time may be longer (such as tandem x-pipes, stainless steel orders, unusual sizes/configurations, etc.). All orders are filled in the order they are received.
All returns must be approved and authorized in advance. No returns will be accepted without prior authorization. No returns will be accepted after 30 days from time of delivery. On approved returns, a 15% restocking fee applies to the original purchase price of the item(s) only. Shipping is not refundable. Return shipping will be paid by the customer. Custom-made items are non-returnable. Any item that has been installed, used, or modified is not returnable.